IMPORTANT NOTICE

Sprint LTE Network Retires Starting June 30, 2022

The Sprint LTE Network Retires Starting June 30, 2022

As part of our ongoing efforts to create a supercharged network, we're retiring the Sprint LTE network starting June 30, 2022, to free up spectrum and resources that will help us strengthen our entire network and move all customers to more advanced technologies like 5G.

 

Most Sprint devices, including handsets and non-handsets, are compatible with T-Mobile's network.

They can continue to be used if:

  1. The SIM card is replaced with a T-Mobile SIM card, and
  2. LTE and VoLTE are enabled in device settings, if applicable

We have a free T-Mobile SIM card for you to replace your Sprint SIM card so you can keep using your existing device.

 

Some devices are not compatible with the T‑Mobile network and must be upgraded or replaced before June 30, 2022 to be able to access the T‑Mobile network to continue using service, including the ability to make 911 calls depending on your location.

We want to make this as easy as possible and provide you with the information you need. We continue to have options for you, including options for a free replacement device for your impacted device(s) before June 30, 2022 to avoid service interruptions.

 

Please take action now to avoid any interruption to your wireless services starting June 30, 2022, and make the move to take advantage of T-Mobile's bigger, better 4G & 5G networks.

To learn about your options and how to update your Sprint LTE-dependent devices, please contact your Dedicated Expert or call our Team of Experts.

 

 

Fastest: Based on median, overall combined 5G speeds according to analysis by Ookla® of Speedtest Intelligence® data 5G download speeds for Q4 2021. See 5G device, coverage, & access details at T-Mobile.com. LIMITED TIME ONLY Free 5G Upgrade: Select phone(s) available via 24 monthly bill credits. For well-qualified customers. Contact us before cancelling service to continue remaining bill credits, or credits stop & balance on required finance agreement becomes due. Tax on pre-credit price due at sale. Limited time offer; subject to change. Qualifying credit, service, and device trade or turn-in may be required. Amount via bill credits will depend on device, see sprint.com/mysprint for options; must be active and in good standing to receive credits; allow 2 bill cycles. Max 10/account. May not be combinable with some offers or discounts (e.g. Carrier Freedom). 5G: coverage not available in some areas. Some uses may require certain plan or feature; see T-Mobile.com.

 

Call us today!

800-927-2199